Shipping Details

Shipping

Australia

FREE on orders over $100

Express Delivery - $9.95 

  • Typically delivers within 1-2 working days from the day of dispatch (2-3 working days for regional areas)
  • Our courier service is Australia Post: Express Post
  • We aim to dispatch all orders in stock within 1 business day.
  • Unsuccessful Deliveries will be redirected to your nearest Australia Post Office.
  • Once you place your order we'll let you know when it has been dispatched as well as give you a tracking number to follow your package. 
  • We aim to dispatch all orders in stock within 1 business day of payment being authorised.
  • Delivery times are estimates by Australia Post and Indigo Luna does not warrant products will be delivered within the estimated delivery time and disclaims any liability for any inconvenience due to late delivery.
  • Express Shipping Next business day delivery* within the Express Post delivery network and fastest possible delivery for other areas.

    Track your parcel HERE

    International

    All international orders will be sent via Australia Post with tracking number provided, delivery times will be dependent on your country location.

    We ship to over 45 countries worldwide. See the full list HERE

    Standard International Delivery - $15 

    • NZ - 3-7 working Days
    • USA/ North America - 5-12 working days
    • UK 3-7 - working days
    • Europe - 5-12 working days
    • Asia Pacific - 5-12 working days
    • Rest of World - 6-14 working days

     Express International Delivery - $35 

    • Fastest possible delivery
    • Receive your delivery between 3-7 working days (shipping may take longer to some countries).
    • Delivery times are estimates by Australia Post and Indigo Luna does not warrant products will be delivered within the estimated delivery time and disclaims any liability for any inconvenience due to late delivery.

    Please note:

    • International orders cannot be delivered to a PO Box or Hotel.
    • All international customers are responsible for covering taxes and/or duties or any brokerage and/or delivery fees applied to international shipments.
    • Although we take great measures to ensure our products have a speedy transition through customs, we kindly request that you contact your customs office to inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery.
    • Once your order arrives in your country it will be passed onto your local post office to complete delivery and process any customs duties and import taxes.
    • Once dispatched you will receive an email with your shipping confirmation and tracking details. We recommend contacting local post office directly if you experience any problems with the delivery of your order before contacting Indigo Luna.
    • A signature is not required by most postal authorities, generally you will have a default Authority To Leave or Return to Postal Office option.
    • We will declare FULL $ value paid on international shipments and must include an invoice for customs should they require it. Unfortunately, we CAN NOT put a lower value on the parcel.

    For further information on your country's customs fees, please contact your local customs office.